Terms of Service

These Terms of Service ("Terms") govern your access to and use of TaxTurbo, including the website at www.taxturbo.in and the web application at app.taxturbo.in (together, the "Service"). The Service is owned and operated by Turbosoft Technologies ("we", "us", "our"), 11/550, Near Railway Line, Krishnapuri, Madanganj, Kishangarh, Ajmer, Rajasthan 305801, India.

By creating an account, starting a free trial, purchasing a plan or otherwise using the Service, you agree to these Terms and to our Privacy Policy, Refund & Cancellation Policy and Shipping & Delivery Policy, which form part of these Terms. If you are using the Service on behalf of a business, you confirm that you are authorised to accept these Terms on its behalf, and "you" includes that business.

If you do not agree to these Terms, do not use the Service.

TaxTurbo is an online software-as-a-service tool for GST reconciliation. You upload your purchase register (books) and your GSTR-2A or GSTR-2B data in the Excel templates we provide. The Service matches the records, identifies mismatches such as differences in invoice numbers, taxable values, tax classification or GSTIN, and produces a downloadable Excel report.

The Service does not file GST returns, does not connect to the GST portal on your behalf, and does not give tax, legal or accounting advice. We may add, change or remove features over time. If we remove a feature that is central to a paid plan, we will tell you in advance.

To use the Service you need an account. You agree to:

• give accurate and complete registration details, including your business name and GSTIN where asked;
• keep your login credentials confidential and not share them — your login is for you only and can be signed in on one device at a time (signing in on another device ends the earlier session);
• be responsible for all activity under your account; and
• tell us promptly at contact@taxturbo.in if you suspect unauthorised access.

You must be at least 18 years old and able to enter into a binding contract under Indian law to use the Service.

You agree not to:

• upload data you do not have the right to process, or use the Service for any unlawful purpose, including creating or supporting fake invoices or fraudulent input tax credit claims;
• attempt to access other customers' accounts or data, or probe, scan or test the vulnerability of the Service;
• upload files containing malware or content designed to disrupt the Service;
• reverse engineer, copy or resell the Service, or use it to build a competing product;
• use automated tools to access the Service in a way that places unreasonable load on our systems; or
• get around plan limits, for example by sharing one account between unrelated businesses.

We may suspend or terminate accounts that break these rules.

You own the files you upload and the reports the Service generates for you ("Your Data"). You give us a limited licence to store and process Your Data only to provide the Service to you, to keep it secure, and to meet our legal obligations.

Uploaded source files are deleted automatically after processing, as described in our Privacy Policy. Download your reports when they are ready; we do not guarantee to keep copies.

You confirm that you have the right to share Your Data with us, including any personal data of your suppliers or others it contains. Where you do, you act as the data fiduciary and we process that data on your instructions.

The Service is a tool to help you find and review differences between your records and GST data. Its output depends on the data you upload and the matching rules applied.

You remain responsible for reviewing the results, for your GST filings and input tax credit claims, and for any decisions you take based on the Service. You should verify results before relying on them for filings, and consult a qualified professional where needed.

Plans. Our current plans, prices and limits are shown on our Pricing page. Each plan includes a monthly allowance of invoices. Every filled row in the Excel templates you upload counts as one invoice, including rows in both your Books file and your GSTR-2A or GSTR-2B file. The allowance renews every month from the start date of your billing cycle, and unused invoices do not carry forward.

Free plan and free trial. The Free plan is available at no charge with the limits shown on the Pricing page. New accounts also start with a 7-day free trial with a higher allowance. No payment is taken for the Free plan or the trial. When the trial ends, your account moves to the Free plan unless you buy a paid plan. We may change the Free plan's limits or discontinue it with 30 days' notice.

Billing. Paid plans are billed in advance, monthly or yearly, through autopay. When you buy a plan you approve a mandate with our payment processor, Razorpay: UPI AutoPay, a card, or eNACH from your bank account. Each renewal is charged to it automatically at the start of the next billing period until you cancel. UPI AutoPay covers charges up to ₹15,000; above that, use a card or eNACH. We do not store your full card or bank details.

Taxes. Prices are in Indian Rupees and exclude GST, which is charged at the applicable rate (currently 18%). We issue a GST invoice for every payment, and a GST credit note for every refund.

Usage limits. Before a reconciliation starts, its invoice count is checked against your remaining monthly allowance. A reconciliation that would exceed the allowance will not start; we never process part of a file.

Upgrades. Moving to a higher plan, or from monthly to yearly billing, takes effect immediately and starts a new billing cycle that day, with the new plan's full allowance. The unused value of your current plan, based on the days left in its paid period, is credited against your first payment for the new plan and shown as a discount on its GST invoice. The credit is not payable in cash and is not a refund. After that, the new plan's full price is charged each billing period.

Downgrades, and yearly to monthly. These take effect at the end of your current paid period. You approve the new plan's autopay when you choose it (your bank may show a small verification charge, refunded automatically), and its first charge is made when your current period ends. Until then you keep your current plan. You can cancel a scheduled change from the billing section of your account.

Price changes. We may change prices with at least 30 days' notice by email. Changes apply from your next renewal after the notice period.

Failed payments. If a renewal payment fails, our payment processor retries it over the following days, and your plan stays active meanwhile. If it still fails, your plan stays active for 3 more days and then your account moves to the Free plan. Your data and reconciliation history are kept, and you can buy a plan again at any time.

You can cancel at any time from the billing section of your account. Cancellation stops future renewals and takes effect at the end of the billing period you have already paid for; you keep access until then, after which your account moves to the Free plan.

Cancelling stops autopay at once, so nothing more is charged. If a plan change is scheduled, cancelling cancels that change too.

All fees are non-refundable, except for billing errors as set out in our Refund & Cancellation Policy, which forms part of these Terms.

The Service is delivered online. Nothing is shipped. Your plan is activated on your account as soon as payment is confirmed, as described in our Shipping & Delivery Policy.

We aim to keep the Service available at all times but do not guarantee uninterrupted access. We may carry out maintenance, ideally outside Indian business hours and with notice where possible.

Support is available by email at contact@taxturbo.in and by phone at +91 70732 03098, Monday to Friday, 9:00 AM to 6:00 PM IST. Response times depend on your plan.

The Service, including its software, matching logic, templates, design and the TaxTurbo name and logo, belongs to Turbosoft Technologies and is protected by law. We give you a limited, non-exclusive, non-transferable right to use the Service during your subscription in line with these Terms. No other rights are granted.

If you send us feedback or suggestions, we may use them without any obligation to you.

The Service is provided "as is" and "as available". To the extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant that the Service will be error-free or that every mismatch in your data will be detected.

To the extent permitted by law:

• we are not liable for any indirect, incidental, special or consequential loss, or for loss of profits, revenue, input tax credit, data or goodwill, or for any interest, penalties or demands raised by tax authorities; and
• our total liability arising out of or relating to the Service is limited to the fees you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law.

You agree to indemnify Turbosoft Technologies against claims, losses and costs (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Service, or data you upload that you did not have the right to share.

You may stop using the Service and close your account at any time.

We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that could harm us, other customers or third parties. Where reasonable, we will give notice first. If we terminate your account without cause, we will refund the unused portion of any prepaid fees.

Sections on Your Data, Intellectual Property, Disclaimers, Limitation of Liability, Indemnity and Governing Law survive termination.

These Terms are governed by the laws of India. We will first try to resolve any dispute informally; please write to contact@taxturbo.in. If a dispute is not resolved within 30 days, the courts at Kishangarh, Rajasthan will have exclusive jurisdiction.

We may update these Terms from time to time. For material changes we will notify you by email or in the Service at least 14 days before they take effect. Continuing to use the Service after that date means you accept the updated Terms.

Turbosoft Technologies 11/550, Near Railway Line Krishnapuri, Madanganj Kishangarh, Ajmer, Rajasthan 305801 Email: contact@taxturbo.in Phone: +91 70732 03098